Security

At Enjox, the security and privacy of our customers come first. We work continually to keep our website, apps, and connected products safe, and to protect the personal information you trust us with.

How we protect your information

Encrypted connections. Traffic to and from our website and apps is protected with HTTPS/TLS encryption.
Limited access. Personal data is accessible only to authorized staff who need it to operate our services.
Data minimization. We collect only the information we need to provide our services, and we never sell your personal data. See our Privacy Policy for details.
Regular backups. We perform routine backups so that data can be recovered if a system fails.
Discreet by default. Your order is shipped in plain, unbranded packaging. Learn more about our discreet shipping.

No method of transmission over the Internet or electronic storage is ever 100% secure. While we cannot guarantee absolute security, we take reasonable measures to safeguard your information and to respond quickly if an issue arises.

How to report a security issue

If you think you have discovered a security vulnerability, please contact us as soon as possible at: support@enjox.com. In your email, please include:

A summary of the problem
A sequence of steps that can be used to replicate the issue

Once we receive your email, our team will investigate the scope and severity of the issue as a matter of urgency, and we will keep you updated as we work to resolve it.

We value the work of security researchers. If you make a good-faith effort to comply with this policy during your research, we will consider your actions authorized, we will not pursue or support legal action against you, and we will work with you to resolve the issue quickly. Please give us a reasonable opportunity to address the issue before any public disclosure, and do not access, modify, or delete data that does not belong to you.